About us
Expert Shoreside Purser Support for Yachts
At Virtual Pursers, we are a global team of experienced yacht administration professionals offering trusted, high-level shore-based purser support to yachts worldwide.
Our team has worked across a diverse range of vessels, from private superyachts to busy charter operations, giving us the practical insight and adaptability needed to support every yacht’s unique requirements.
We operate as an extension of your onboard crew, delivering the same precision, efficiency, and confidentiality you’d expect from an onboard purser, only virtually. As your land-based link, we handle time-consuming administrative tasks, so captains and senior crew can stay focused on running the vessel and delivering exceptional guest experiences.
- Trusted by captains and yacht managers globally
- Flexible support for yachts with or without a full-time purser
- Scalable solutions for vessels of all sizes and operational complexities
At the core of everything we do is clear communication, unwavering discretion, and a commitment to building long-term relationships based on trust and consistency.
The Virtual Pursers Team
Bec McKeever
Meet Bec, co-founder of Virtual Pursers, our resident Aussie and representative for Asia Pacific. With a career in the superyacht industry since 2007, Bec has travelled the world, but starting VP has been her most exciting journey yet. When she’s not at her desk, you’ll find her outside adventuring with her little boy, diving with her partner, or enjoying a magical sunrise at the beach.
Bec is driven by her passion to create a company that cultivates growth and promotes a balanced lifestyle.
Dominique Smit
Meet Dom, co-founder of Virtual Pursers, born and raised in the stunning landscapes of South Africa. Always ready for an adventure, Dom thrives on running, cycling, and swimming.
Bringing Virtual Pursers to life has been an incredible journey for her, with the goal of diversifying the industry through smart, innovative solutions. Dom is passionate about fostering a positive, flexible, and enjoyable work environment for both clients and the team.
Kimberley Fowler-Forbes
Meet Kimberley, who thrives in admin and project support, drawing on her experience in the fast-paced film industry. No task is too big. She loves finding smart solutions, using strategic work planning, and keeping projects moving smoothly.
Based in Cape Town, Kimberley enjoys travel, spending time with her family, and swimming in the cold Cape Town ocean, bringing the same energy and care to her work as she does to life outside the office.
Bronwyn Jardine
Meet Bron, a widely adored member of the Virtual Pursers’ family! Hailing from Cape Town, she’s been in yachting since 2015, bringing dedication, expertise, and genuine care to our team.
Off duty, Bron loves adventures with her husband and daughter or wine tasting at Cape Town’s hidden vineyards. Her passion and skills make her an invaluable asset in keeping operations smooth, and we’re thrilled to have her on board.
Bronnie Morris
Introducing our resident Tech Guru, Bronwyn! Hailing from sunny South Africa, Bronwyn is our go-to team superstar with a natural talent for all things tech. Since day one, she’s been dedicated, focused, and calm under pressure, handling every challenge with skill and a smile.
When she’s not effortlessly managing tasks, you’ll find Bronwyn running, discovering new music, or crafting beautiful furniture.
Alexandra Williams
Meet Alex, our kiwi Purser Specialist! With over seven years of yachting experience, she brings a keen eye for detail, dedication, and precision to every task, ensuring seamless operations.
When she’s not at work, Alex enjoys the stunning landscapes of Taupō, New Zealand. You’ll often find her hiking, mountain biking, or perfecting her golf swing.
Elbé Lambrechts
Introducing Elbé, our South African multi-tasking extraordinaire! With years of experience working on prestigious yachts, Elbé has perfected her skills and now brings her expertise and dedication to Virtual Pursers, managing tasks with effortless finesse and flair.
When she’s not navigating the virtual seas of maritime administration, you’ll find her galloping through fields on horseback, embracing the thrill and freedom of the ride.
Emma Bainbridge
Meet Emma, the bubbliest and brightest member of the team! With many wonderful years in the industry, Emma has built lasting relationships and spreads her infectious energy wherever she goes.
When she’s not brightening the VP office and effortlessly managing her admin duties from home in the UK, you’ll find her doing handstands on the beach, paddleboarding, or caring for her husband and being a supermom to her two kids.
Melissa Volpe
Say hello to Mel, one of the newest (and most loved) additions to the Virtual Pursers team. With a background in international film and production, she brings sharp attention to detail and a calm, solutions-focused approach.
Based in Cape Town, Mel supports our clients with clarity and care, drawing energy from the ocean, nature, creativity, and her grounded spiritual practice.
The Principles Behind Our Service
Trusted Partnership
- We build long-term relationships founded on trust, discretion and reliability.
Operational Precision
- Every detail matters. Our systems and processes ensure accuracy, consistency and confidence.
Proactive Communication
- Clear and timely communication keeps Captains and teams supported at every stage.
Solutions Mindset
- We approach every challenge with flexibility, resourcefulness and a commitment to finding the answer.
Why Captains Choose Virtual Pursers
Industry Experience That Understands the Pressure
With extensive experience in yacht operations, we understand the demands placed on captains and senior crew. Our support is designed to reduce administrative pressure and allow teams to focus on running the vessel.
Reliable Shoreside Support
From crew logistics to financial administration, we provide consistent and dependable support behind the scenes so nothing falls through the cracks.
Detail-Driven Operations
Accuracy and organisation are at the heart of everything we do. We take pride in the small details that keep operations running smoothly.
A Team You Can Rely On
We build trusted relationships with captains, crew and management companies, becoming a reliable extension of the vessel’s operational team.
Your Privacy Matters
We understand the importance of confidentiality when working with elite clients. Our operations are governed by a strict Privacy Policy to ensure your sensitive data and communications are fully protected at all times.
We have an airtight Privacy Policy to ensure all of your information and data are highly protected. Please see our Privacy Policy for details.