Virtual Pursers Myths Busted!

Ahoy there! The yachting industry is one that is constantly on the move, which is why at Virtual Pursers, we love keeping up with the fast-paced environment. As pioneers in innovative solutions, we understand the challenges that come with introducing new approaches to yacht support. We’re thrilled to have dedicated supporters, but we know there are skeptics out there too. So, let’s set the record straight on a few common myths about Virtual Pursers and our services.

Myth 1: Availability Restrictions.

We often hear people say that our services are limited by geography. Not true! Our team is composed of Pursers stationed across various time zones, giving us a global reach and ensuring that we’re always available for our clients. Our co-founders even reside in South Africa and Australia, respectively, so we truly are a worldwide service.

Myth 2: Management Functions.

Some people think we’re a management company, but that’s not quite right. Our team is an extension of the crew, providing support with administrative tasks so that senior crew members can focus on leading their teams and running the vessel. We take care of account management, destination management, crew administration, logistics, port clearances, and any other yachting-related paperwork, leaving the onboard team to do what they do best.

Myth 3: Security Risks.

At Virtual Pursers, we’re serious about the security of our clients’ information. We follow the same cybersecurity best practices as other third-party agents and suppliers, and our systems are cloud-based, protected by VPNs and Yubikeys, and all information is kept confidential through NDAs. You can trust that your data is in safe hands.

Myth 4: Ineffective Without Onboard Presence.

Some people think that we’re only effective when we’re onboard, but that’s not the case. We’ve been successfully operating for two years, and our communication with clients can be conducted through email and phone, just like with an onboard Purser. Our team is always available to ensure that administrative needs are met, no matter where we are.

Myth 5: Competition for Onboard Pursers.

Finally, we often hear people say that we’re trying to replace onboard Pursers. That’s simply not true. Our services are an alternative solution for those who may not have space for an onboard Purser or prefer a virtual support system. We’re here to complement the onboard team and ensure that administrative tasks are taken care of in a timely and efficient manner.

In conclusion, we’re passionate about providing the highest level of service to our clients at Virtual Pursers. We hope that by debunking these common myths, we’ve demonstrated our commitment to delivering quality support to our clients.