megayacht

Neal Roche

The Journey To Become A Captain With Neal Roche

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The Journey To Become A Captain With Neal Roche​

Captain Neal Roche is one of those rare people you find in life. His commercial background brought him into yachting and on to his first command, the prestigious 162m M/Y Dubai. Always looking to improve and never afraid to get his hands dirty, Bec and Dom have both had the pleasure of working with this inspiring Captain. He has completed his Masters Unlimited, has a degree in Nautical Science with distinction, a degree and Masters in Marine Surveying, and is a qualified member of the Institute of Chartered Shipbrokers. There’s just no stopping him!

With his Irish charm and good nature, he is certainly a role model to keep your eye on. Neal has kindly offered some sage advice for those wanting to become a Captain, allowing us some personal insight along the way!

What inherent skills / attitude does it take to become a Captain?

There’s nothing inherent that is needed to become a Captain. Everything can be learned, but this of course takes time and patience. A new Captain will often think that they should know everything because of the position they find themselves in, but just like any person finding themselves in a new position or job, they will need time to learn the ropes. They should be prepared to be honest enough to say if they don’t know something or ask for information/advice. It is important to be respectful, both of those you work for, and those that work for you. Your crew will look up to you for guidance and to set the tone on board, it’s important to be respectful of them because of this.

What advice would you give someone starting their first drive when they become a Captain?

Allow yourself the chance to learn the job, understand that it will take time, and do not be afraid to ask for help or advice. Learn to prioritise your tasks to avoid becoming overloaded, there is a lot going on and you won’t always get to it all! Understand that delegating tasks is not seen as shirking the workload, it is giving the jobs to more appropriate people rather than trying to do it all yourself. People want to have tasks given to them, it gives them purpose in their role, and the chance to show their Captain that they can do a good job.

When you become a Captain, your crew are your biggest asset. This is the most important one. You should work even harder for them than they do for you. It’s important that from time to time you are happy to help do the menial jobs such as handling stores, to show that you are not above them. Whatever issue they may come to you with must be treated with importance, because they will not have mentioned it to you if it was not of importance to them.

Get to know them and about them, and speak to them on a one to one basis regularly. To be a Captain is a privileged position, but it is only so because of the hard work and support of your crew. If your crew are happy and feel that they are listened to and respected, they will have no issue to go the extra mile when needed, particularly on Guest cruises, which will be the difference between a good and a great result for your Guests.

Describe the best part of your job

Firstly, working with a diverse bunch of really great people, and seeing a crew knit together, knowing that you had a part in that is extremely rewarding. Hand in hand with that is seeing a happy Owner or Guest knowing that your team made them happy. Of course, a big perk is being out at sea in a beautiful yacht, it never gets old! And finally being able to bring about visible change and improvement in your working environment. I am extremely grateful to have the job that I do!

What misconceptions are there about being a Captain?

When you become a Captain, people assume you have limitless authority and this is definitely not the case. Like any CEO role, despite the position, we are constrained by budget, management, Owner requests, weather, scheduling etc.

What has been your career highlight so far?

Again I have to mention a few! My first Guest cruise onboard M/Y Dubai, which was my first Captaincy, was an exciting moment for me.  I am also proud of becoming Captain of M/Y Dubai, one of the world’s largest yachts, not many can say that! When I became Captain of the M/Y Barbara build and subsequent operational Captain was also a great highlight. The build was a pleasure, the boat is really great, and there was & is a great crew onboard. My current position of Build Captain of project Z1010 is proving to be a fantastic experience and I am looking forward to seeing it through to fruition.

How does your relationship with your crew change when you become a Captain?

When you move to the Captain’s role, a clear separation from the crew has to develop. It is possible to be very friendly with the crew, particularly the junior ones, but not to be their friends. This works both ways; You need to be able to have a broad overview of your crew structure and morale, and they also do not need their boss to be their friend. The crew will also appreciate a clear and respectful demarcation, and not to see the Captain as someone trying to relive their youth with them.

For the Captain this often results in quite a solitary role, but it’s the same for any leadership position. If you feel that this is the case, you are doing the job right.

What would your ideal itinerary be?

The answer is twofold. My personal ideal itinerary is a wide ranging world cruise, visiting both warm and cooler destinations. From a professional point of view, I would wish to have an itinerary that I am familiar with, so as to ensure that the Guests have the best experience. Visiting places for the first time always brings an element of concern for something out of the ordinary happening due to unfamiliarity.

Neal Roche

To anyone who is lucky to work with Neal, keep your eyes peeled and make sure you collect the nuggets of wisdom that he so often offers. We are all looking forward to the launch of project Z1010 and wish you every bit of that Irish luck!

Captain Sally-Ann Konigkramer

Captain Sally-Ann Konigkramer’s Career in Yachting

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Captain Sally-Ann Konigkramer on Her Career in Yachting

Everyone’s career in yachting is a unique experience, however, we still find common ground in the challenges we face and the triumphs we accomplish. Sally-Ann hails from South Africa, but it was in Italy that she launched her career in yachting. Wide-eyed and eager to learn, her passion for achievement in the industry still burns strong. Below Captain Sally-Ann offers invaluable advice to those seeking a career in yachting, taking us through her journey from fledgling deckhand to accomplished Captain, where quitting was never an option.

Tell us how your career in yachting began.

I started my career in yachting as a deckhand onboard a 116-foot Azimut in Viareggio. I had no clue about the industry or what was expected of me. All I knew was that I wanted to be a Captain. At the time I only had about €1000,00 to my name. I was very fortunate enough to meet great people along the way. I remember catching a ride with a painter to France who showed me the crew house in Antibes. He kindly gave me a quick twenty-minute crash course on how to get day work. Sustaining myself on bread rolls and salami, I read a lot of books and stayed out of trouble. Quitting was never an option.

What initial career path did you want to take?

Before joining the industry, I always wanted to be a pilot. It seemed a far-fetched dream as my father was not going to pay for the schooling. During that period, females making careers as pilots and captains were not very common. It seemed like a childhood fantasy at the time. If I could not become a pilot, a Captain was the next closest thing when I realized I was good on the water, so I chose a career in yachting. I left South Africa at 20-years-old already knowing I was leaving to pursue my dream of becoming a Captain. The only time I returned was for a 2-week vacation in-between seasons.

Tell us more about your training.

It took my whole yachting career to get my Master 3000. I went from RYA Yacht Master to OOW to Master 500, to Master 3000. I climbed quickly, as I never took time off and was dedicated to reaching my goal. I am still hungry for more and am now I am pursuing the commercial route with Solent University. I did my training all over the world, some at Warsash University in South Hampton, some in Fort Lauderdale. Some in Antibes and one or two courses in South Africa.

How have you dealt with the challenges you have faced along the way?

I had to learn how to control my emotions, and not let the job get the better of me. I had to remain calm and strong in all circumstances. People will always behave badly or have something nasty to say, it is just the nature of striving to get to the top. During my career in yachting, the biggest challenge has been to never let anything knock me down. Trust me, it is a hard road, and you don’t have the time to be knocked down. People are constantly watching you and judging your every move, especially when you’re a female.

What experiences have made a career in yachting worth all the hard work?

Being in the position I am now allows me to share my journey and motivate others. I love to mentor people and help them grow. I love to share my knowledge and watch others succeed. My ultimate experience was driving the media chase boat for the Louis Vuitton American Cup in Nice France. Now was that adrenaline pumping! It was such a great experience to be part of the action!

Describe some positive influences you have during your career in yachting?

I am one of the luckiest people there are! I have had such great people in my life, from captains, their wives to brokers, you name it. The abundance of support and strength along my career in yachting has been a very humbling experience. I am surrounded by positive people constantly, which makes me want to better myself daily. Never stop pushing, never stop trying!

Have you been influenced by anyone you would deem your mentor along the way?

YES! LJ Houghting from CharterWorld and Adam Steel, one of my former Captains, and the biggest mentor being my family. My brother and father are the strongest men in my life and have guided me through everything like absolute men of honour.

What is important to know about being a Captain?

A Captain is just a human being, like everyone else. They hold no superpower. They have not opened up the Red Sea with their arms. They should be expected to behave and act just like any other, and in fact, with more integrity. Being Captain does not excuse you of any behaviour or any law. Being Captain should make you work harder, not less. Yes, you have earned your stripes, but wear them with pride and honour, with morals that one can look up to.

What advice would you give a young female contemplating a career in yachting to become Captain?

DO IT! DO NOT LOOK BACK, and every sacrifice is worth it if being a Captain is your goal. It’s a long, hard and lonely road but the reward of being a respected leader is worth it. Becoming a person that can positively impact other people’s lives is beyond describable.

What is in store for your future career?

I want to go bigger and better! Potentially offshore on oil rigs as Unlimited Master. I’m not sure if ultimate dream job is a title. I would just want to be fulfilled with happiness and satisfaction. That’s enough for any job to be a dream come true.

leaders in yachting

Young and ambitious, Captain Sally-Ann still has big plans for her future career in yachting and beyond. Bringing honour and energy to the role of a Captain, she radiates true leadership and is an inspiration to all aspiring Captains. We wish you all the best for your future and are thrilled to watch you continue to succeed!

Captain Liz Brasler

Leaders in Yachting with Captain Liz Brasler

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Leaders In Yachting with Captain Liz Brasler

Passionate about the yachting industry, professional achievements, and personal development, Virtual Pursers are focused on keeping everyone in the loop and encouraging our industry peers to reach for the stars. With our new and exclusive Q&A segment, we sit down each month to discuss career development and hot topics with captivating industry leaders in yachting, providing personal insight through the eyes of those with experience. Leaders in yachting play a vital role in guiding the future of the industry; we are thrilled to dive into their distinctive narratives and find out what is next.

This month, we have the privilege of chatting with Liz Brasler on her inspiring journey to becoming Captain.

Feel free to comment below!

All leaders in yachting have to start somewhere. How did your career begin?

In February 2006 I had just arrived in St. Maarten after another Atlantic crossing aboard my parent’s Sailing Yacht. I had completed my schooling and had read every book on board. I gazed out at the yachts moored near the bridge and wondered what it was like living on something that big compared to the boat I grew up on since the age of 9. I assembled a little resume, you could hardly call it a CV, with the most relevant qualification being PADI Divemaster. I walked the docks at Isle de Sol, and one Captain overheard my conversation. He chased after me on his bicycle as I ran for my RIB that I had left at the dinghy dock. (Access was strictly controlled from land, but arriving by boat was totally normal for me, I was not being sneaky) John was very kind and offered me a temporary deckhand job provided I could quickly do my STCW modules. Enter Jan and Veerle from MSWI who had a no show on the day the course started. I was accepted on the course and the yacht.

Did you always dream of becoming a Captain?

When I first joined yachting I did not think of becoming a Captain, however, as time went by, I found myself wondering what I would do in a particular situation if I was the Captain and explored the possibilities.

How long did it take you to get your Master 3000 and where did you do your training?

If you count my time on that first yacht, through M/Y A, and all the others, it took me from 2006 till 2019 that’s 13 years, 8 of them with a Chief Mate 3000t ticket.

I did training at so many schools if you include the RYA stuff. Honestly, the hardest modules for me were Stability and Celestial, and I passed those with self-study. I found a heap of educational videos online and knuckled down to understand them completely in every way instead of exam-cramming.

Being a female leader in yachting, have you encountered obstacles along the way?

I think all of the usual problems a woman expects. Girls reading this who are thinking about this career must know that everything you do, must be done 4x better than your male counterparts, no matter how unfair it is. The upside is that as a woman you can deal with that unfairness better It’s sad but true, the expectation of failure is higher if you are female.

What have been some of your career highlights?

Obviously passing my Master’s Oral Exam ranks high among them, but otherwise just personal milestones and small successes.

Describe some positive influences you have had in your career?

I never googled other female leaders and Captains, honestly, the most positive inspirations were the new crew just setting out who asked questions and seemed inspired by me, when in fact I was inspired by their energy and optimism.

Have you had any mentors along the way?

No, unfortunately not. I have heard of some though and envy the ladies who have had them

What advice would you give future leaders in yachting contemplating a career path to Captain?

Try to find a boat where you will be mentored. It’s a lonely path when you go alone.

Where to next for you? What’s your ultimate dream job?

Next? Well with Covid all around our plans will need to be even more fluid than usual. My partner and I will both be looking for a new position taking into consideration the current global pandemic and restrictions.

Ultimate dream job?

That’s a tough one as it very much depends on the vessel and situation. Either a couples position with my Chef partner, on a research or owner only, adventure yacht or joining a  new build and setting up a vessel in the shipyard which is always an exciting challenge.

Captain Liz Brasler

Liz has successfully managed to hold her own in the industry and her hard work has paid off. She is an inspiration to future leaders in yachting everywhere

Yacht management explained

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Yacht management explained


A yacht is so much more than a rather expensive floating asset. The shiny investment comes with a whole lot of responsibility. Superyachts are essentially businesses, becoming increasingly elaborate and time-consuming, demanding a diverse team with varying skills and experiences.

Modern yachting requirements, paired with the complexities associated with global operations can be overwhelming. Evolving captains have realized that they are not the only one with the perspective to meet the owner’s needs. Why go at it alone? Outsourced yacht management provides access to a wider set of expertise than is possible to have in a crew. With various approaches to yacht management, the consistent key to success remains unwavering focus towards the clients’ best interests.

What is a yacht management company?

Envision a triangle; the three points representing the yacht owner, the yacht management company and the yacht captain/crew. Always functioning at the top, the yacht owner will determine the hierarchical dynamic between the shore-based management company and crew. A yacht management company can be a valuable partnership between the vessel, the owner, and the captain. Providing a fresh outside perspective, the management company should enhance efficiency and improve the overall guest experience. The team of experienced professionals offer support, by providing complementary knowledge, advice, resources and solutions. Not only reducing stress, a yacht management company also mitigates both financial and legal risk. Depending on the vessel’s requirements, most companies will tailor their services to management needs. Typically, the shore-based mechanism supports yacht operations with respect to accounts, technical interventions and compliance with legislative requirements.

What is yacht self-management?

Simply put, self-management is the scenario whereby the captain works directly with the owner and/or their team for all aspects of the yacht’s operation. Self-managed yachts will vary depending on the amount of detail the owner requires and how particular the captain is. Back in the day, this was the original form of yacht operations. However, with tonnage and regulatory intricacy increasing, there is a point where this model reaches a limit. Not to say it isn’t possible, however, strong caution must be exercised with this management method. Realistically, this approach is probably only an option for small or very mature operations. If engaged, a recommended external operations/management audit (above normal compliance) should be undertaken annually.

Why the need for a yacht management company?

The ownership and operation of a yacht gives rise to a number of legal, fiscal, financial, technical issues and contractual relationships. All of which require careful planning and consideration. A luxury yacht is an increasingly complex business that could land you in hot water should important responsibilities be overlooked. Not a legal requirement, but a yacht management company will take care of the headaches that come with owning a luxury yacht. Some of the hassles include safety, crew, maintenance, insurance, audits, class, flag regulation, compliance and… the list is never ending when it comes to maintaining and running a superyacht. That’s why a management solution is worth considering, taking care of the million and one tasks occurring behind the scenes on a daily basis.

What is a Flag and how do yachts decide on a Flag?

This is probably one of the most important decisions a yacht owner will have to make. Not simply a matter of patriotism or aesthetics, the flag state will dictate the law of the land, or sea in this matter. Defined, the flag state is the country or governmental entity under whose laws a vessel is registered or licensed. The chosen flag will directly impact the vessel’s privacy, taxes, exposure to liability, boarding, and overall commercial success.

The owner could choose country of residence, however the more popular choice in the superyacht world tends to be an offshore flagging. The offshore ship registry involves selecting a country whose laws are attuned to the complexities of ownership and charter operations. A good starting point is determining Good vs Bad Flags. Good flags will be on the White List maintained by the Paris Memorandum of Understanding on Port State Control (Paris MoU). Flags on this list excel in the areas of safety, security and environmental protection. As a result, they aren’t on the radar which means fewer inspections from the port officers. The Paris MoU also maintains Grey and Black Lists, where the risk of ship boarding and detentions is higher.

Not to be taken lightly, choosing a flag is a matter best undertaken under counsel of a maritime attorney. Sailing under a particular flag can be a complex decision that involves sound knowledge of international maritime law. The flag state is authorized to enforce regulations related to periodic inspection, certification, and pollution prevention. It will also determine the number of days per year that the vessel needs to berth in its place of residence.

What is Gross Tonnage?

Tonnage is an important topic in the maritime and yachting industry. Significant, because it forms the basis for numerous items, including safety regulations, manning scales, registration fees and port dues.

Initially used in reference to weight, nowadays it is a measure of the volume/size or cargo capacity of a vessel. An International Tonnage Certificate (ITC), issued by the flag administration, is necessary for vessel’s greater than 24m on international voyages. The certificate exhibits tonnage, length, breadth, and depth. For vessels below 24 meters, it is at the discretion of the flag administration whether to issue a comparable certificate or document, such as a Certificate of Tonnage or National Tonnage Certificate.

What services do yacht management companies provide?

Every owner is different and has different requirements, so the management company often offers bespoke services. Typically, yacht management duties may include:

  • Liaising: This ranges from shipyards to designers and brokers.
  • Updating documents: The company ensures legal, regulatory, technical, and financial aspects are current. In the long run, this can save valuable time and unnecessary expense.
  • Yacht registration: Often, the superyacht management company advises on the implications that location has on the yacht’s commercial success and finances.
  • Accountancy: This includes budgeting and reporting. A superyacht management company can provide a dedicated financial professional who understands the nuances of yachting.
  • Assisting with finding and employing crew: This lets your captain focus on his or her priority: the safe and smooth operation of the superyacht.
  • Identifying and securing berths.
  • Ensuring safety compliance: Certainty it meets international standards.
  • Planning and managing maintenance schedules: This includes full refits.
  • Assisting with insurance: For the yacht and crew.
  • Advising and/or managing charter operations.
What is a mini-ISM?

Nothing mini about this concept, the remarkable plan could mean the world of difference. Both a requirement of the MCA and Marshall Islands commercial yacht codes of practice, a mini-ISM aids to prevent disasters and impending lawsuits. Applicable to all yachts over 300 tons, the Safety Management System (SMS) should be relative to the vessel’s requirements. Many smaller yachts will also be liable in accordance to their flag.

A Mini-ISM consists of a simple plan to:

  • Check and maintain all the safety and critical equipment on board.
  • Train the crew for the more likely emergencies that yachts can have.
  • Familiarize new crew on safety awareness and duties as soon as they join.
  • Have checklists for hazardous events, such as bunkering and leaving harbor.
  • Encourage safety awareness.
  • Ensure that those who drive tenders, watercraft, or are charged with bridge watchkeeping really are qualified and know the idiosyncrasies of the equipment they are operating.
  • Document what you do and plan to do, ensuring bases are covered ahead of an investigation.
What is a yacht/fleet manager?

A yacht/fleet manager is the primary point of contact for yacht owners to report the essentials. They are in charge of significant decisions and the overall functioning of the yacht. The following attributes and skills are vital for a yacht/fleet manage,

  • Team player
  • Good leader
  • Multi-tasker
  • Excellent communication skills
  • Solid experience in the field, ideally either a chief engineer, chief officer or a master mariner.
  • Acquainted with ISM, ISPS, Port State Control and SOLAS codes that cover safety measures and rules and regulations regarding marine vessels.
  • Well versed with the flag state laws and regulations.
Do fleets operate virtually?

2020 fast-tracked the shift from local to remote quicker than anyone would have anticipated. With the technological advancements available today, working remotely is not only easy, but also considered the “new normal” and with it comes endless opportunity. This is no different in the yachting industry. Over the last 10 years, yachting has come a long way, with an obvious shift towards a digital way of operating. Working on-board yachts, crew are now accustomed to virtual communications and technology bridging the gap between the vessel and shore-based parties.

Yachts have been operating virtually for quite some time, communicating through email, whatsapp and VSAT whilst cruising. Uniformity is key when it comes to fleet management. Secure programs like Dropbox and Google Drive ensure operations are safely speaking the same language. A virtual knowledge base also assists with accessibility and is great for sharing latest guest preferences, changes in SOP’s etc.

The pros and cons of working with a fleet?

Fleet yacht management embraces an integrated approach, combining a plethora of resources, which could boost revenue and productivity. Some of the pros and cons include,

Benefits

  • Resources: Replenishment of stock/supplies from nearby fleet.
  • Recruitment: Interchanging of crew, should a replacement be necessary, avoiding the lengthy recruitment process.
  • Support: The larger team means access to the expertise of other captains and senior crew members.
  • Emergencies: Nearby fleet could assist in the event of an emergency.

Disadvantages

  • Conflict: Different leadership and management styles may lead to conflict among captains and senior crew.
  • Decisions: Multiple personal preferences could result in delays.
  • Logistics: If fleet are not in close proximity.
  • Disgruntled crew: Insight to other work environments could result in job role comparison.
  • Loss of information: With so much communication occurring, some information tends to get a bit lost.
How can Virtual Pursers assist with yacht management?

Not a yacht management company; Virtual Pursers are an extension of your crew and act as a landbased bridge to your shoreside counterparts. The administrative pressures faced by yacht owners, captains, management companies, and even full-time Pursers, can be difficult to keep on top of. Virtual Pursers “get yachting” and understand that time is a precious commodity.

Fulfilling the role of a Purser, just virtually, the team perform a wide range of services, including; vessel and crew administration, accounting, logistics, provisioning, itinerary planning and guest concierge. With over twenty years combined experience, working for an impressive array of yachts all over the globe, the team of industry experts provide a specialized service built on the foundation of practical knowledge. To name drop, the team have worked with fleets such as M/Y Anastasia, M/Y Nirvana, M/Y Barbara, M/Y October, M/Y Tatoosh, M/Y Meduse, M/y Hampshire II. Offering remote assistance to superyachts just as ‘virtual’ becomes the standard, Virtual Pursers provide a bespoke shoreside solution with the mission to save time and alleviate stress.

With access to a skilled Purser, the benefits are far reaching and can also extend to establishing uniform operations for fleets, better preparing brokers for charter, or lending a helping hand to shipyards/marinas. No matter the size of the yacht or the extent of the need, as trusted yachting professionals, Virtual Pursers are readily available to support all vessels. Taking up no space on-board, a dedicated Purser without the overheads, Virtual Pursers are proud to offer the most cost-effective Purser solution on the market. This flexible approach is ideal for yachts that are fully crewed, have minimal space on-board, or who don’t necessarily require full-time support. Visit virtualpursers.com for more.

Maritime Administration

Cyber Security IMO Regulations

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Cyber Security IMO Regulations

Ignorance is bliss? Not when it comes to Cyber Security.

Technology plays a critical role in our daily lives. Technological advancements are blisteringly fast compared to previous years, which is why it has become an urgent topic of discussion. In this digital era of ubiquitous computing, organizations without Cyber Security are at risk. Land, air, water and cyber; it’s recognised as the fourth ground for nation-states. 

As the drive towards digital transformation continues to ceaselessly gather momentum, industries need to reassess their security strategies. By not properly protecting the attack surface, private and public sectors leave themselves exposed to possible breaches.

What is Cyber Security Management and why is it so important?

In short, all connected digital systems are prone to cyber-attacks. Expanding networking capabilities to all corners of our lives can make us more efficient, but more susceptible. 2020 catapulted industries online, with cyber security becoming a top priority for businesses. The pandemic has effectively become a catalyst for cyber security threats to rise exponentially, with all sectors being vulnerable. Connecting to the internet also means connecting to potential cyber threats. Attackers are always on the prowl to compromise systems. Generally, hackers are motivated by financial gain via corporate espionage or by acquiring personal data. Not having “top secret type government information” or “lifestyles of the rich and famous” does not make one untouchable.

Maritime Cyber Security Risk

While the threat is very real, the yachting industry has been quite lackadaisical until recently. Reality is – the fancier the yacht, the greater the risk. Adding complexities to ensure an immersive, bespoke experience, has resulted in modern superyachts closely resembling an enterprise-grade network. Vessels are more connected than ever before. Despite the cutting-edge technologies to allow for reliability, efficiency, and safety, cyber security seems to have fallen by the wayside. A breach is troubling in any business; however, consequences could be far more serious in the maritime environment. Don’t assume to know what hackers want. Money may not be the only motive, terrorism is a scary reality. “A successful breach of a vessel’s control systems can potential grant the assailant the ability to take control of bridge systems and control the vessel’s operational functions from anywhere in the world, in real time”, Super Yacht News

IMO Cyber Security Regulations

“When we talk about cyber security, it is not a matter of if you will be attacked but when. In order to deal with that, you should have a risk management approach on it and this what the IMO is introducing.” Mr. Chronis Kapalidis, Cyber Expert, HudsonAnalytix

Because of the ever-rising threat of an inevitable attack, the IMO has put cyber security regulations in place for compliance by 2021. The MSC-FAL.1/Circ.3 guidelines enforce a mechanism for dealing with risk rather than listing controls that should be implemented. Not reinventing the wheel, the IMO decided to build off established international frameworks for cyber risk management, adopting five functions that represent a holistic approach to cyber risk management: Identify, Protect, Detect, Respond, Recover. By taking this functional approach, captains and security officials have the flexibility to use their discretion to tailor a program that effectively meets the requirements of their vessel without becoming excessively onerous.

NIST Cyber Security Framework

Not industry or size specific, the NIST Cybersecurity Framework (“CSF”) is a useful benchmark which the maritime industry can refer to when developing internal regulations and standards.

The CSF features five core functions,

  • Identify: Define personnel roles and responsibilities for cyber risk management and identify the systems, assets, data and capabilities that, when disrupted, pose risks to ship operations.
  • Protect: Implement risk control processes and measures, and contingency planning to protect against a cyber-event and ensure continuity of shipping operations.
  • Detect: Develop and implement activities necessary to detect a cyber event in a timely manner.
  • Respond: Develop and implement activities and plans to provide resilience and to restore systems necessary for shipping operations or services impaired due to a cyber-event.
  • Recover: Identify measures to back-up and restore cyber systems necessary for shipping operations impacted by a cyber-event.

Is your vessel ready for IMO’s Cyber Security compliance?

“It’s been decided that no later than the annual verification of each company’s Document of Compliance, the 1st of January 2021, all shipping companies will be mandated to ensure that cyber risks are appropriately addressed in existing safety management systems (as defined in the ISM Code)”, Pelion Consulting

With a strong background in the yachting sector, Virtual Pursers recommend Pelion Consulting to ensure Safety Management Systems are updated and ready for audit after the deadline date.

Maritime Administration

Virtual Pursers are not a yacht management company; we are an extension of your crew and act as a landbased bridge to your shoreside counterparts. As trusted yachting professionals with 20 years combined industry experience, we are here to help as well as to keep you informed on relevant industry related news and updates! For more information contact [email protected] or call +44 203 514 0413.

Recruitment

What is ISM?

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What is ISM?

The History of ISM

Otherwise known as International Safety Management, the ISM code has been integral to the SOLAS convention since 1994. The regulation came about due to investigations into accidents revealing errors on the part of management. It all started in 1987 when the Maritime Safety Committee developed guidelines concerning shore-based management to ensure the safe operation of ro-ro passenger ferries.

From July 1998, compliance became mandatory to all commercially operated vessels of 500 GT and above, including commercial yachts.

The Purpose of ISM

Safety of personnel and protecting the ocean remain the marine industries top concerns. The purpose of ISM is to ensure and maintain an international standard of safety for seafarers and prevention of pollution. Providing universal guidelines for the safe management and operation of ships at sea, the ISM is a common platform across all nationalities. This safety protocol eliminates discrepancies ensuring all vessels adhere to global mandatory regulations.

Safety Management System (SMS) & the Designated Person Ashore (DPA)

To effectively implement safety policies as set out by the ISM, “the Company” must establish a SMS for the vessel. Of which, a copy of the SMS must be readily available on-board. Detailing all the important policies, practices, and procedures, the SMS ensures compliance with the mandatory safety regulations recommended by the IMO and concerned maritime organizations. Yacht management companies should develop, implement and maintain a Safety Management System (SMS). Every company is expected “to designate a person or persons ashore having direct access to the highest level of management” in order to provide a link between “the Company” and those on board.

ISM Code particularly requires that the SMS incorporate the following

  • A safety and environmental protection policy;
  • Instructions and procedures to ensure safe operation of ships and protection of the environment in compliance with relevant international and flag state legislation;
  • Defined levels of authority and lines of communication between and among shore and shipboard personnel;
  • Procedures for reporting accidents and non-conformity with the provisions of the Code;
  • Procedures to prepare for and respond to emergency situations; and
  • Procedures for internal audits and management reviews.
Document of Compliance (DOC)

When the Company is verified for complying with the ISM Code, they will receive a Document of Compliance (DOC). Valid for a period of five years, the DOC is subject to annual verification within three months before or after the anniversary date confirming the approved SMS.

Safety Management Certificate (SMC)

For a DOC, the company’s ships must first receive their SMC. A SMC verifies that the Company and its shipboard management are operating in accordance with the approved SMS. The certificate issued to an individual ship has a validity period of five years.

An internal and external audit determines the issue of both the DOC and SMC. The company and ships carry out the internal audits, whereas, every 2-3 years, the ships flag state performs the external audit. To qualify, a manual consisting of information, records, reports or statements, indicating implementation of SMS by the company and the ship is required. This manual serves as proof of evidence based on observations, measurements or tests made during the audit. Failure to uphold the requirements of the ISM code will result in non-conformity, posing as a serious threat and requiring immediate corrective action.

To find out more about the ISM Code check out the International Maritime Organization

Some think the ISM code is a best practice, but it’s a minimum standard. Although super yachts have been engineered to be highly safe boats. The most critical safety element is the crew! Working alongside yacht management companies, well trained crew are paramount to the safety of the boat and its occupants.

Recruitment

Virtual Pursers are not a yacht management company; we are an extension of your crew and act as a landbased bridge to your shoreside counterparts. As trusted yachting professionals with 20 years combined industry experience, we are here to help as well as to keep you informed on relevant industry related news and updates! For more information contact [email protected] or call +44 203 514 0413.

The Role of a Purser

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The Role of a Purser

Size means everything in the superyacht world. Although, the bigger the yacht, the more pertinent the role of a Purser. As yachts increase in size, so do the administrative pressures faced by Captains and their shoreside counterparts. This explains the significant growth the Yacht Purser job role has had over the past few years. Soon, the role of a Purser will hold the same weight as the more familiar yacht crew jobs. Without a Purser, the ever-increasing regulations and administrative workload could be detrimental to the proper functioning of the vessel.

What is a Yacht Purser?

The need for a Purser exists on larger yachts with the sole purpose to ensure seamless operations. Under the Captain’s direction, the Purser is essentially responsible for the effective and smooth running of the vessel. As a senior crew member, the Purser manages several areas, including HR, accounts, interior, purchasing, inventory, and legal aspects. The role of the Purser is to be the single point of contact for all department heads. A credible and qualified Purser should create uniformity and streamline administrative duties, making them an invaluable asset to the Yacht.

What does the role of a Purser entail?

Pursers generally have multiple essential and important duties. Some of these tasks and responsibilities include:

  • Finance – Takes ownership of all fiscal matters including accounting, budgeting and bookkeeping
  • Buyer – Purchases everything needed to cater for crew and guests including food, drinks, uniform, cleaning products and more
  • Contracts and Negotiation – Liaise with suppliers and distributors to ensure the yacht is provisioned
  • Crew Administration – Will administer payroll for the crew and oversees all crew immigration
  • Yacht Administration – Organise port clearances, logistics and customs.
  • Charter Administration – If the yacht is chartered this will incur further responsibilities
  • Guest Activities – Liaise with guests and crew to organise activities

Industry experience required to become a Purser?

Eloquent communication skills, sound industry knowledge, first-hand experience, and an eye for detail are absolute must-haves for a Purser. Since the role of a Purser revolves around paperwork, efficient and accurate administration and accounting skills goes without saying.  

Although the job requirements may differ per yacht, in a nutshell, a well-rounded Purser should encompass the following

  • At least five years’ experience in the superyacht industry
  • Corporate land-based experience
  • Exceptional service, communication, organizational, diplomacy, and delegation skills
  • Excellent computer skills – proficient in Microsoft Office and various accounting software
  • A good understanding of maritime law
  • ISM and ISPS protocols
  • Financial management
  • Knowledge of cruising areas, including restaurant suggestions, shoreside activities
  • Provisioning around the globe
  • Excellent knowledge of wines
  • STCW & PSA
  • ENG 1 Medical

On-board vs shoreside Purser

An on-board Purser is self-explanatory. Land-based Pursers do everything an on-board purser does, just in a remote capacity. There are many reasons why yachts choose to outsource their yacht administration and opt for a shoreside Purser

  • Space – Can’t accommodate a Purser on-board 
  • Cost-effective – A dedicated Purser without the overheads
  • Flexibility – Don’t require a permanent employee or prefer flexibility with hours  
  • Staff retention – The Purser you’ll never lose

What salary can you expect as a Purser?

For an established onboard Purser, with great responsibility, comes great reward. The role of a Purser oversees business critical functions, so it is fair to expect just compensation and time off. The salary is largely dependent on the size of the vessel, however tools such YPI can provide a more-or-less ballpark figure. As per Yachting Pages, “pay for a Purser can range from roughly €4,000 to upwards of €7,000 per month” and will most likely include rotation. Most commonly 2 months on two months off, requiring vessels to employ two Pursers to cover the one role.

How can the role of a Purser assist you?

A superyacht is essentially a business and as such should operate as one. Without a Purser, large yachts may struggle to function effectively, let alone maintain the high standard of service that on-board guests expect. The role of a Purser is established to assist the Captain and Chief Officer to alleviate the administrative duties, eliminating stress through saving time and effort. With twenty years combined experience, Virtual Pursers are industry experts who understand first-hand the ever-increasing administrative pressures faced by the maritime industry. Offering a flexible approach, Virtual Pursers are readily available to support all vessels, no matter the size of the yacht or the extent of the need, as well as other maritime professionals such as Yacht/Fleet Managers, Charter Brokers, Marinas/Shipyards. An ideal solution for yachts that are fully crewed, have minimal space on-board, or who don’t necessarily require full-time support. As well as yachts who have an established Purser, supporting shortfalls and as a temporary solution. Using Virtual Pursers guarantees continuity in a cost-effective manner, introducing the concept of “The Purser You’ll Never Lose”; retaining all the information and experience that comes with a great Purser, for years to come.

Q & A with co-founder of Virtual Pursers Bec McKeever

How did you become a Purser?

I came into yachting with a background in accounting, not planning to utilise my past life profession at all actually. My first yacht with the infamous M/Y Octopus, at 126m she is a beauty! I was instantly in awe with the Chief Stewardess & Purser but it wasn’t until a year or two into yachting that I started thinking about a career path and that I had the potential to climb the ranks. I was Chief Stew for a few years before Purser. Two very different roles but a lot of personal and professional development in the Chief Stew role, I believe, that really makes a positive difference to your ability in the Purser role.

Do you think you need yachting experience to be a Purser?

Yachting is so different to any other industry and experience within it lays a solid foundation, it’s the integral part of becoming a successful Purser.

What’s your favourite aspect of being a Purser?

Having my finger on the pulse and being able to orchestrate the logistics of the entire vessel. It’s so rewarding to see my plan come into action and be pulled together, especially when you have a bit of OCD.

Q & A with co-founder of Virtual Pursers Dominique Smit

Do you have to be a Chief Stew before you become a purser?

Even though it is a completely different role, it is recommended that you have some Chief Stew experience before you become a Purser. Not only will it give you a better sense of responsibility and leadership but it allows you to work closer with other department heads and gives you a better sense of how the different departments function together and the bigger picture of how the boat functions overall which is essential for the purser position.

Would you recommend doing a Purser course?

I would definitely recommend training for the role of Purser, background knowledge is essential and any additional training is always beneficial. However, do your research before you pick a course. Having a mentor to guide me through my career has been invaluable so if you do have anyone you trust, ask for their advice.

Was it always your goal to become a Purser?

I didn’t start yachting with the goal to become a Purser, I didn’t even know what a Purser was in the beginning! But as my career evolved, I started enjoying the constant challenges each new position brought and the Purser position is so stimulating and every day is different that I felt like it would be the perfect job for me.

Virtual Pursers trusted business model intends to revolutionize the yachting industry by providing an innovative, cost effective, practical shoreside solution. A dedicated Purser without the overheads. The Purser you’ll never lose. For more information contact [email protected] or call +44 203 514 0413.